Welcome To The DarkFELL Store!
Feel free to browse around our store, purchases will not only help your gameplay but it will also help DarkFell to continue to keep the service alive. If you have any questions don't hesitate to ask me on discord, Light#1049.
We know the idea of your child buying something off the internet may be a bit worrying so let us explain it to you. Your child is playing on an online world, with many unique players, each player starts with the default permissions and a default rank, which comes with many features already but not all of them. When purchasing something from our store we will give your child a higher rank or more features, depending on what you decide to buy. These packages include more than the default rank or it enables them to do extra things within the server. Overall just making the game more enjoyable.
All payments are processed through the popular Tebex (previously called BuyCraft) system. This system is used by most of the major Minecraft game servers. You will get what you bought shortly after you complete your payment. This may take up to 10-30 minutes if whatever you purchased didn't come through please contact us on discord or our email and we will ensure you receive what you paid for. Do not contact Mojang about payments as they are not responsible for payments regarding LightFTW.
Our Refund Policy
Since the items you bought are digital items we offer a strict no refund policy if you change your mind, so please order carefully. We will provide you with a refund if you don't get the items you ordered or if there were service issues that impacted your ability to use the items you purchased. Executing a chargeback/dispute will get your account banned from our server. Even if you get banned/muted on LightFTW you will not be refunded as you did not follow our policies.
We require personal information from you to stop the abuse of our systems.
Your details will never be sold or to any company or individuals. You will also not receive any spam emails or similar, We may contact you with issues regarding your payment etc.